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Orders

Below are some of are common questions about orders

Simply browse your favorite products, add them to your cart, and proceed to checkout. Fill in your delivery details and choose Cash on Delivery to complete your order.

If your order hasn’t been processed yet (within 24 hours), you can email us at eagleputts333@gmail.com to request cancellation or changes.

Please check your spam or promotions folder. If still not found, contact us via email with your name and phone number used during checkout.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

Yes, we deliver to all major cities in the UAE and Saudi Arabia (KSA).

Delivery takes 3–5 business days after your order is processed.

We offer free shipping on all orders all over UAE & KSA.

We work with reliable local delivery partners to ensure safe and fast delivery across both countries.

Yes, Cash on Delivery (COD) is available for all orders in UAE & KSA. Online payments are not supported currently.

If your item arrives broken, faulty, or incorrect, you are eligible for a free replacement. Just send us a video of the issue within 7 days of delivery to get started.

Email us at eagleputts333@gmail.com with your order details and a short video showing the issue. Our team will guide you step-by-step.

Yes. We accept replacement requests within 30 days of delivery.

  • Free replacement
  • Replacement possible with applicable charges

No, we currently do not offer refunds. We only process replacements for eligible cases.

Unfortunately, we do not accept returns for change-of-mind or non-defective items. Only defective, broken, or incorrect products qualify for replacement.

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